Electronic Business and Commerce


Class 5


Topic:
Supply Chain Management
Class Plan:

In this class we look at supply chain management and the IT architecture supporting it at Cisco Systems.

Required Readings:
Study Questions:
    1. What is the role of Cisco's ERP system?  How does it create value?
    2. What are the strengths and weaknesses of Cisco's systems' IT architecture as it is described in the case?
    3. If Cisco's systems are so great, how come Cisco had to write down $2.25 billion in inventory?
    4. What should Cisco do to manage its supply chain better?